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Alexandru Averbuh. We are ready to pay for the higher education of those students who will begin to work at us

Interview with Alexandru Averbuh, CEO at Telecomservis LLC. Be great together powered by Tekwill Section.

Sasha, we’ve known each other for a million years. For me, you are a professional manager of everything where there is technology at least somehow. If it’s retail, then computer equipment and gadgets. If it’s cartography, then you cannot do without software. If I’m not mistaken, there were even tractors controlled by GPS. What now?

I head the IT company Telecomservis. There are more than 250 of us. We are a member of the international group of companies Grafit Holding.

It’s not clear yet. Out of everything that you call, I’m imbued with the number of employees, 250 people for an IT company speak about its scale. But what do you do?

We position the holding, the entire holding, so that we are engaged in saving the world...

Sasha!

Well, I’ll be more precise. Everything that is not demanded in international markets, and believe me, we’re talking about millions of units of goods, and so, we know how to sort “all” of them and find the customer. Well, I don’t know, imagine, for example, someone manufactured a million needles for sewing machines without hole and doesn’t know what to do with them. And we’ll look for and find a buyer with a very high probability.

That sounds cool. But I think that you exaggerated “everything”. The world is large, you can’t cover all, specialization is necessary.

We are constantly developing new niches. But you're right, still we have a specialization. These are cartridges, toys, sports equipment, auto parts, etc. That is, I haven’t gone far from the truth, it's still tens of thousands of items.

Tell me, in general terms, how does it all work?

You understand that “cyberspace” stores fingerprints of all needs, both to buy and to sell. We are constantly monitoring (scan, parse, name whatever you want) huge amounts of information. Moreover, not only what is relevant today, but we also accumulate archives. If you bought or sold something “yesterday”, and you don’t have an active request from the Internet today, this does not mean that it makes no sense to ask you. Perhaps the offer makes you willing to buy or sell.

Is everything automated?

Much is automated. More than half of the company's staff are programmers. But at the “last mile” you can’t do without people. Therefore, we have many telemarketers. But special ones, working with an intelligent database. They have no incoming calls, only outgoing calls when we are discussing a proposal with potential customers.

Then people are your both main asset and main headache?

Exactly. My main asset and main resource in demand!

And how do you solve this task? Or problem? What more?

Considering the team we’ve already gathered, the task is not a problem. How do we solve? In different way. Maybe you paid attention to billboards “you are needed at home, we guarantee you a salary of 700 Euros in Moldova, not in Europe”?

It was hard not to notice. I was glad that at least someone is trying to turn the tide with the exodus of specialists. By and large, 700 Euros here are 1200 or 1500 in Europe. Plus it’s at home, with family, with parents or with children.

We thought so. As you know, there wasn’t such a “wow” effect from shields, but this is our position. And I myself saw how our team reacted to this ad. Agree, it's nice to work in a company with such a position. In general, consider that our slogan is: “You are not needed in Skype, you are needed at home”.

But you can’t build a team only with “returnees”...

It’s clear. Therefore, we’ve now opened a new program: We are ready to pay the education of those students who are studying under contract at university. In exchange, we want them to work at us for 4 hours a day during studies. These 4 hours are obviously paid. After graduation from the university, they should work at us for another two years, then they should not return the money for training. If they want to resign earlier or not immediately come for work at us, then only in this case they will be obliged to return the money paid for their education and 20% for their unfulfilled obligations. But I hope there will be none.

Fair. What specialties do you focus on?

We’ll teach to work, no problem. The main thing is languages. Unfortunately, you cannot learn them in 2-3 months.

And if one decides to work longer than two years, are there any career prospects?

More than. This is the policy of our company. Almost all TOP managers are those who, a few years ago, came in the company with zero knowledge about work. And since our group of companies is international, there are many opportunities for growth. Don’t forget, we have room to expand, there will always be many things in the world that someone cannot sell.

Pavel Zingan

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